Water Services
Is each apartment/condominium unit required to have its own water meter?
Submetering is required for new constructions of multi-family residential buildings or mixed-use residential and commercial buildings. For more information, see our Submetering FAQ(PDF, 455KB).
Do I need a separate irrigation and domestic service?
Mixed-use developments and sites with certain landscape areas require separate meters. See our water meter requirements here(PDF, 340KB).
How do I request a new water meter/service?
Information regarding installation of new domestic and fire service water meters can be found on our website under “Potable Water Service.”
Do I need a backflow device?
Backflow device requirements vary by project. Information regarding these requirements, backflow plan checks, and testing can be found here.
I have received a letter concerning recertification of my existing backflow device. How should I proceed?
There is a list of certified backflow prevention testers listed on the Long Beach Health Department website located at the link below. If you have further questions, please contact the Cross-Connection Specialist at (562) 570-2308 or via email at Backflow.metershop@lbutilities.org. They will be able to provide the testing due date and test report sheets for the backflows they have at their facility.
Why do backflow preventers have to be tested periodically?
Mechanical backflow preventers have internal seals, springs, and moving parts that are subject to fouling, wear, or fatigue. Therefore, all backflow preventers must be tested periodically to ensure that they are functioning properly with properly calibrated gauge equipment.
I’ve made my submittal through Laserfiche. Will LB Utilities send me an invoice?
LB Utilities will process your submittal after receiving payment (cash or check ONLY; checks made payable to Long Beach Utilities) either in person or mailed to 1800 E Wardlow Rd, Long Beach CA 90807. Parcels (Fedex/UPS) shall be addressed to Long Beach Utilities Department, Attn: Engineering Development Services at 1841 E 33rd St, Long Beach, CA 90807.
Temporary Service Connections
(Construction Water Meters)
How do I request a temporary construction/hydrant meter?
A construction water meter must be requested directly from the Long Beach Utilities' front counter at 1800 E. Wardlow Rd., Long Beach, CA 90807. For more information, please go here Temporary Service Connections.
Water Pressure
How do I find the water pressure at a site?
A city-wide pressure distribution map(PDF, 500KB) can be found here and will provide an estimated range of pressures in the area. For more site-specific information, a fire flow test can be requested. Fire flow test information can be found here.
Sewer Services
How do I request a new sewer service?
Sewer services must be requested from Long Beach Public Works. Please visit “Sewer Service” in our website for more information.
Do I need a grease interceptor or grease trap?
Sewer protection is required for certain projects. For more information regarding these requirements and the sewer protection plan checks, please visit Grease Interceptor Plan Check.
Existing Utility Information
Where can I find utility information for a particular area/address?
Please fill out a utility information form and email to Water-ServiceCounter@lbutilities.org
What is the depth of the sewer main/service at a site?
Depth varies with each sewer pipeline. Information will need to be acquired through a field inspection.