Understanding Your Bill

Important Notices: 

(1) Accounts with unpaid balances will be subject to a 4.5% late fee beginning June 2025. To avoid paying late fees, please pay your bill in full. If you need bill payment assistance, please call 562-570-5000 or look through our utility assistance programs. 

(2) Long Beach Utility Services has been made aware of additional charges to customers using Walmart to pay their utility bills. To avoid the convenience fee and potential late fee they may incur by using Walmart, we are encouraging customers to visit the several other pay stations at CVS, 711, Walgreens, Food4Less, and Ralphs for payment. Utility customers can call 562-570-5700 for questions on their bill.

2025LBUDAd_LateFees.png

2025LBUDAd_LateFees_1280x600_SPA.png

2025LBUDAd_LateFees_1280x600_KHM.png

2025LBUDAd_LateFees_1280x600_TAG.png

The current utility rates are broken into six user categories:

  1. Single-family Residential
  2. Duplex Residential
  3. Multi-family Residential
  4. Commercial
  5. Industrial
  6. Irrigation 

Long Beach Utilities' Cost of Service and Rate Study Report includes the development of potable water, recycled water and sewer rates that are both fair and consistent with Proposition 218 based on the most current industry information available. The report summarizes the key findings and results related to the revisions of the tiers, rates, daily service charges, and customer impacts. To read the report click here(PDF, 2MB).

new bill

CLICK HERE TO VIEW A FULL SAMPLE BILL(PDF, 318KB)

Back to top